Terms of Service

1. Introduction and Acceptance

These Terms of Service govern your use of the website located at https://windsorstoore.vip/ (the “Site”), operated by WindsorStoore (“Company,” “we,” “us,” or “our”). By accessing the Site or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these terms, along with our Privacy Policy and Return & Refund Policy. If you do not agree, please do not use the Site.

2. Business Identification

The Site is owned and operated by WindsorStoore, with a business address at 257 S Kenbrook St SE, Grand Rapids, MI 49548, United States. Our customer service email is info@windsorstoore.vip and our phone number is +1 (323) 975-4017.

3. Eligibility and Account Responsibilities

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By creating an account, you agree to provide true, accurate, and complete registration details and to keep that information current. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you suspect unauthorized access, notify us immediately.

4. Product Information and Availability

We make every effort to display products as accurately as possible, including colors, dimensions, and fabric details. However, actual product appearance may vary depending on your monitor or screen settings. All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time. Prices are also subject to change.

5. Order Acceptance and Cancellation

Receipt of an order confirmation email does not constitute acceptance of an order. WindsorStoore reserves the right, in its sole discretion, to refuse or cancel any order for reasons including but not limited to: product unavailability, errors in pricing or product information, limitations on quantities available for purchase, suspected fraudulent or unauthorized activity, or issues identified by our payment verification process. If your order is canceled after payment has been processed, a full refund will be issued to the original payment method.

6. Payment Terms

All prices are listed in United States Dollars (USD). Applicable sales tax will be calculated based on the shipping address and displayed during checkout. By submitting an order, you authorize WindsorStoore to charge the total order amount to the payment method you provide.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, button icons, digital downloads, data compilations, and software, is the property of WindsorStoore or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Site without express written permission from us.

8. Limitation of Liability

To the maximum extent permitted by applicable law, WindsorStoore and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or products purchased, even if we have been advised of the possibility of such damages. In no event shall our aggregate liability exceed the amount you paid for the specific product that gave rise to the claim.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan, without giving effect to any conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the federal or state courts located in Kent County, Michigan. You consent to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.

10. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our practices or legal obligations. The most current version will always be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

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